At GERSON CLEANING LLC, we prioritize protecting your privacy when you book our on-site cleaning services, leave feedback, or interact with gersoncleaning.com (our professional cleaning service website). This policy explains how we collect, use, and safeguard your personal information, complying with applicable data protection laws.
1. Who We Are
We are GERSON CLEANING LLC, a professional on-site cleaning service provider serving residential and commercial clients in Los Angeles, California.
- Website Address: https://gersoncleaning.com
- Physical Address: 12555 W Jefferson Blvd, Los Angeles, CA 90066, USA
- Contact Email: sarria@gersoncleaning.com
- Phone Number: (310) 555-8901
2. Comments
When visitors leave comments on the site (e.g., feedback on our on-site cleaning services, service quality reviews), we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment (e.g., a review of our residential cleaning service), your profile picture is visible to the public in the context of your comment.
3. Media
If you upload images to the website (e.g., before/after photos of your space post-cleaning, visuals related to cleaning service requests), you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
4. Cookies
If you leave a comment on our site (e.g., feedback about our commercial cleaning services) you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment (e.g., reviewing a subsequent deep cleaning service). These cookies will last for one year.
If you visit our login page (e.g., to manage your cleaning service bookings), we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices (e.g., optimizing booking forms for your preferred cleaning service type). Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account (e.g., after updating a cleaning booking), the login cookies will be removed.
If you edit or publish an article (e.g., cleaning tips, service feature posts), an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
5. Embedded Content from Other Websites
Articles on this site (e.g., cleaning best practices, office sanitization guides) may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
6. Who We Share Your Data With
We do not sell your personal data to third parties. If you request a password reset (e.g., to access your cleaning service booking account), your IP address will be included in the reset email.
7. How Long We Retain Your Data
If you leave a comment (e.g., feedback on our carpet cleaning service), the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments (e.g., updates on your post-cleaning space) automatically instead of holding them in a moderation queue.
For users that register on our website (e.g., to manage recurring cleaning bookings), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information (e.g., to assist with booking adjustments).
8. What Rights You Have Over Your Data
If you have an account on this site (e.g., for managing cleaning service bookings), or have left comments (e.g., service feedback), you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us (e.g., booking history, comment records). You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes (e.g., booking records for tax compliance).
9. Where Your Data Is Sent
Visitor comments (e.g., feedback on our on-site cleaning services) may be checked through an automated spam detection service.
10. Updates to This Policy
We may update this Privacy Policy periodically. Revised versions will be posted on this page with a new effective date. Your continued use of gersoncleaning.com constitutes acceptance of the updated policy.
For questions about this policy, contact us at sarria@gersoncleaning.com.